WINDOWS TIPS AND TRICK

1. Press the 'Windows' and 'R' keys simultaneously on the keyboard. Type 'Services.msc' in the Run box and press the 'Enter' key. This loads the 'Services Management Console' on the screen.
2. Right-click 'GamesAppService' and click 'Properties.' This loads a dialog window containing settings for the service. Click the 'Stop' button and then click in the 'Startup Type' drop-down menu.
3. Click 'Manual' and then click the 'Apply' button. Close the Services Management Console.
4. Press the 'Windows' and 'R' keys simultaneously on the keyboard. Type 'Msconfig' in the Run box and press the 'Enter' key. This loads a 'System Configuration' window on your screen. Click the 'Services' tab and then click in the box next to 'Hide all Microsoft Services.'
5. Click to remove the check in the box next to 'GamesAppService' and click the 'Apply' button. Close the System Configuration window and restart the computer.
6. Press the 'Windows' and 'R' keys simultaneously on the keyboard. Type 'CMD' in the Run box and press the 'Enter' key.
7. Type or copy and paste 'Regsvr32 /u /s NP_wtapp.dll wtapp_presenceDetector.dll' and press the 'Enter' key. Close the Windows Command Prompt.If you do not want the WildTangent game service, you should now be able to successfully uninstall the application through the Windows Control Panel. Continue reading if you want to continue using the WildTangent game service.
8. Press the 'Windows' and 'R' keys simultaneously on the keyboard. Type or copy and paste 'C:\Program Files\WildTangent Games\Touchpoints\wildgames\Restore.exe /s /silent /restore /dp=wildgames' and press the 'Enter' key.If you are using a 64-bit operating system or if you receive an error, type 'C:\Program Files (x86)\WildTangent Games\Touchpoints\wildgames\Restore.exe /s /silent /restore /dp=wildgames' and press 'Enter.'
9. Click the 'Yes' button on the 'User Account Control' warning. Press the 'Windows and 'R' keys again. Type 'C:\Program Files\WildTangent Games\App\PatchTools\Updater.exe' and press the 'Enter' key.If you are using a 64-bit operating system or if you receive an error, type 'C:\Program Files (x86)\WildTangent Games\App\PatchTools\Updater.exe' and press the 'Enter' key.
10. Click 'Yes' on the 'User Account Control' warning. Allow the update process to complete and restart the computer.

1. Open the computer's Web browser and navigate to a page that offers a working version of wnaspi32.dll for download. A link to one of these locations is in the Resources section below.
2. Click the download link and follow the on-screen prompts to download the file. When asked what you would like to do with the file, click 'Save File.'
3. Open the file by double clicking it. It will open in your computer's default program for opening .zip files. Click the 'Unzip' or 'Extract' button and extract the file to the computer's desktop.
4. Double-click the 'My Computer' icon, then double-click the 'C:' icon to start browsing through the hard drive. If you're using 32-bit XP or Vista, browse to 'C:\Windows\System32.' If you're using 64-bit XP or Vista, browse to 'C:\Windows\SysWOW64.' In Windows 2000 or NT, browse to 'C:\WINNT\System32.' Windows ME, 95 and 98 users should browse to 'C:\Windows\System.' This is the system folder for Windows, where .dll files are stored.
5. Drag and drop the wnaspi32.dll file from the desktop into the system folder. If a version of this file already exists in the folder, you'll see a dialog box asking if you would like to replace the existing file with the new file. Click 'Yes' if this happens.
6. Reboot your computer.

Windows Vista and Seven
1. Click 'Start' and type 'cmd' into the 'Search' box and press 'Enter.' The Command Prompt will open.
2. Type 'regsvr32 name.dll' (without the quotation marks) into the Command Prompt and press 'Enter.' Note that 'name.dll' should be replaced with the name of the DLL that you want to run. For example, 'regsvr32 iexplore.dll.'
3. Close the Command Prompt and restart your computer.
Windows XP
4. Click 'Start' and 'Run.'
5. Type 'cmd' into the 'Run' dialog box and click 'OK.' The Command Prompt will open.
6. Type 'regsvr32 name.dll' (without the quotation marks) into the Command Prompt and press 'Enter.' Note that 'name.dll' should be replaced with the name of the DLL that you want to run. For example, 'regsvr32 iexplore.dll.'
7. Close the Command Prompt and restart your computer.

1. Move the DVR to an open air location. You don't want it enclosed in a tight entertainment center where there is no air circulation. This can cause the DVR to overheat and possibly damage the interior of the system.
2. Wipe off the air vent at the rear of the DVR. This ensures air is able to flow into the DVR and cool the moving parts, including the hard drive.
3. Spray compressed air into the vent. This blows off any dust built up on the hard drive, which may prevent the drive from reading all the stored data accurately.
4. Power down the DVR, disconnect the power cable from the electrical outlet, leave it off for a few minutes, then turn it back on (reconnect it to an electrical outlet). This performs a hard reset and corrects any issue that occurred when turning on the DVR the previous time.
5. Perform a factory reset. This should only be used if the hard reset didn't correct anything. A factory reset is going to remove all programming from the DVR, but it also corrects any issues with the hard drive. The exact factory reset method is going to vary from DVR to DVR, so check your user manual in the 'Troubleshooting' section to determine what exactly is causing the problem.

Unregister DLLs
1. Go to the 'Start' menu, click 'Run,' type 'cmd' in the search field and press 'Enter' to launch the command line window.
2. Type 'regsvr32 /u p4psrchas.dll' in the command line window and press 'Enter' to unregister the DLL.
3. Repeat Step 2 for 'f3wphook.dll,' 'mgsbar.dll' and 'mwsbar.dll.'
4. Close the command-line window.
Remove Registry Entries
5. Go to the 'Start' menu, click 'Run,' type 'regedit' in the search field and click 'OK' to start the Registry Editor.
6. Browse to and delete the following registry entries:HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionExplorerBrowser HelperObjects{07B18EA1-A523-4961-B6BB-170DE4475CCA}HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerToolbar{07B18EA9-A523-4961-B6BB-170DE4475CCA}HKEY_LOCAL_MACHINESoftwareMicrosoftInternet ExplorerToolbar{37B85A29-692B-4205-9CAD-2626E4993404}RUNNING PROGRAM\explorer.exeHKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser HelperObjects\{07B18EA1-A523-4961-B6BB-170DE4475CCA}HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\{07B18EA9-A523-4961-B6BB-170DE4475CCA}HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\{37B85A29-692B-4205-9CAD-2626E4993404}
7. Close the Registry Editor.
Delete Files
8. Go to the 'Start' menu, click 'Search,' click 'All Files and Folders' and select drive C from the drop-down menu.
9. Type 'p4srchas.dll' in the search box and press 'Enter.' Delete all search results.
10. Repeat Step 2 for 'f3wphook.dll,' 'mgsbar.dll' and 'mwsbar.dll.'
11. Restart your computer.

1. Unplug your printer from the USB port of your computer.
2. Click the 'Start' menu and select 'Control Panel.' Click 'Classic View' in the left pane. Double-click 'Add/Remove Programs' or 'Programs and Features.' Scroll down the list and locate the HP software that you use to operate your printer. Click the entry and select 'Uninstall.'
3. Locate 'J2SE Runtime Environment 5.0 Update 6' in the list. Click it and select 'Uninstall.'
4. Download Java Microsoft Virtual Machine (see Resources). Note that the Microsoft Download Store does not have the setup file anymore. Click the link 'msjavx86-5.0.3810.0.zip.' Once the download is complete, double-click the zip file to extract its contents. Double-click the setup file 'msjavx86.exe' to start the installation process. Choose 'Yes' to agree to the license agreement. Ignore the prompt to restart the computer once the installation is complete.
5. Disable script debugging. Launch your Internet Explorer Web browser. Click 'Tools' and select 'Internet Options.' Click the 'Advanced' tab. Click to remove the checkmark next to 'Disable script debugging (Internet Explorer).' Clear off the checkmark next to 'Disable Script debugging (Other).' Remove the checkmark next to 'Display a notification about every script error.' Click 'Apply.'
6. Insert the HP printer installation disc and reinstall the printer software.
7. Reboot your computer to finish the troubleshooting.

1. Open the Start menu and click on the 'My Computer' or 'Computer' icon.
2. Go to your local hard drive, which is usually labeled as the 'C:' drive, and open the 'Windows' folder.
3. Press the 'F3' key on your keyboard to bring up a search box or, if you are running Windows 7, place your cursor in the search field in the upper-right corner of the window.
4. Type '*.pwl' into the search box and hit the 'Enter' key to run the search.
5. Go to the 'Edit' menu when the search has finished and choose the 'Select All' option.
6. Press the 'Delete' key on your keyboard to remove the old password list file.
7. Restart your computer. Windows will now automatically create a new password list file and resolve the Kernal32 errors.

Uninstall Adobe Flash Player Debugger
1. Download an Adobe Flash Player Debugger uninstaller file from Adobe's Download Center. Select \"uninstall_flash_player.exe\" if you are a Windows user or \"uninstall_flash_player_osx.dmg\" if you have a Mac.
2. Save the file in an easy to find location, such as your desktop.
3. Double-click on the file icon to run the uninstaller.
4. Follow instructions on screen. You do not need to restart.
5. Click on \"Start\" and choose \"Search.\"
6. Select to search \"Files or Folders\" and search for the \"flash.ocx\" file name. The file will display in search results, along with its installation date and file location.
7. Write the file location for flash.ocx, such as \"C:\\Windows\\System32\\Macromed\\Flash\" on a piece of paper.
8. Click on \"Start\" and select \"All Programs.\"
9. Click on \"Accessories\" and select \"Command Prompt.\"
10. Navigate to the file location by typing in \"cd C:\\Windows\\System32\\Macromed\\Flash\" without quotes and hit \"Enter.\" Replace \"C:\\Windows\\System32\\Macromed\\Flash\" with the real location written down on your paper. You will see \"C:\\>\" at the beginning of the command—this is added by the Command Prompt program and you do not need to delete it.
11. Type in \"regsrv32 -u flash.ocx\" without quotes into the Command Prompt. This unregisters and removes the file.

1. Open the 'Start' menu and click on the 'Run' button.
2. Type in 'cmd' and press 'Enter.'
3. Type in 'chkdsk x:' (where 'x'' is the drive letter of your hard drive) and press 'Enter.'
4. Enter in 'chkdsk x: /f' and press 'Enter' if problems are found during the scan in Step 3.
5. Reboot your computer.

1. Launch your Web browser and navigate to a download location for a working version of opengl32.dll (see Resources for a link to one of these locations).
2. Click the download link and, when prompted, click the 'Save File' button to save the file to your hard drive. Wait for the download to complete.
3. Double-click the downloaded file. If the file is a .zip file, as is the one you can download through the link in Resources, it will open in Winzip or whichever program is your computer's default for opening .zip files. When the unzipping utility opens, click the 'Unzip' or 'Extract' button and select the desktop as the destination for the .dll file. Opengl32.dll should appear on your desktop.
4. Double-click the 'My Computer' icon, then double-click the 'C:' icon. Navigate to the Windows system folder. If you're using a 32-bit version of Windows XP or Vista, this folder is 'C:\Windows\System32.' If you're using a 64-bit version of Windows XP or Vista, it's 'C:\Windows\SysWOW64.' In Windows NT and 2000, the folder is 'C:\WINNT\System32.' In Windows ME, 95 and 98, it's 'C:\Windows\System.'
5. Click and drag the opengl32.dll file you extracted onto the desktop into the system folder. If Windows asks you if you would like to replace the existing file, click 'Yes.'
6. Reboot your computer.

1. Double click on the Internet Explorer icon on your desktop to start the program. If you do not have an icon, hit your 'Start' button in the left corner of your desktop, scroll up and click 'All Programs' or 'Programs.' Find Internet Explorer in the list and click on it.
2. Hit 'Tools' in the main menu bar.
3. Scroll down and hit 'Internet Options.'
4. Hit the 'Security' tab. Click the 'Custom Level ...' button.
5. Find the 'ActiveX control' options in the list. Place a mark next to 'Disable' next to each ActiveX control.
6. Hit the 'OK' button. Restart the browser.

Update Windows Installer
1. Click 'Start' and type 'Update' in the search bar. Click 'Windows Update' from the list of results.
2. Click 'Check for Updates' from the list of links on the left side of the page. Windows will find all updates available for your computer, including updates to the Windows Installer. Click 'Install Updates' to install all of the important updates.
3. Restart your computer when the updates are finished installing.
Install Steam
4. Locate the 'SteamInstall.msi' file you were unable to install. Select the file, hold 'Shift' and press 'Delete.' Click 'Yes' to permanently delete the file from your computer.
5. Launch your Web browser and visit the Seam Website.
6. Click 'Install Steam' from the top right corner of the page to download the MSI file once again. Save the file to your desktop when prompted.
7. Double-click the downloaded file to begin the installation. After agreeing to the terms of service, select the speed of your Internet connection from the list provided. Select your language preference and click 'Install' to install the application.

1. Press your Windows key (the key with a Windows icon next to your keyboard’s “Alt” key) and “R” simultaneously. This brings up the “Run” window.
2. Type “cmd” in the textbox and click “OK.”
3. Type the following command in your command prompt: regsvr32 /u msvcr80.dll. After this finishes, type “regsvr32 msvcr80.dll.” Restart your computer when you finish.

1. Visit the DLL Files website. (There is a link in the Resources section.) Type “gdiplus” into the search field (without the quotaton marks), then click \"Search.\"
2. Select “Click here to go to the download of gdiplus.dll” link. Click the “Download gdiplus.dll” link in the next window to download an archive containing the the file. Click OK in the confirmation window if the file does not automatically download.
3. Unzip the contents of the archive to the following location: C:\\Windows\\System32\\
4. Restart your computer and check for the error message. If an error occurs, proceed to Step 5.
5. Click Start, then Run. Type “regsvr32 gdiplus.dll” into the field and press Enter. This command will ensure gdiplus.dll is registered with Windows XP.

1. Open the start menu by clicking on the Windows icon in the lower left corner of your desktop. Click on “All Programs,” then on “Accessories” and finally on “Command Prompt,” which will open up the Command Prompt program.
2. Type “cd C:/Windows/System32” in to the command prompt and push the “Enter” key. If you have installed Windows on a drive other than C you will need to replace the “C” in the above command with the correct drive letter.
3. Type “TAKEOWN /f shell32.dll” in to the command prompt. Push the “Enter” key. This gives you ownership of the shell32.dll file.
4. Type “ICACLS shell32.dll /grant USERNAME:F” in to the command prompt and push the “Enter” key. You will need to replace “USERNAME” in the command with your username. This is the name that you see when you log in after turning your computer on.
5. Rename shell32.dll to something else if you are planning to copy a new shell32.dll in to the System32. Do this by typing “rename shell32.dll shell32.dll.backup” in to the command prompt and pushing the “Enter” key. This will rename the old shell32.dll to "shell32.dll.backpup" so that if you ever need to revert back to it, it's available. Alternatively, you can use File Explorer to navigate to the System32 folder and change the name like you would any other file.
6. Type “copy path\to\modified\shell32.dll C:\Windows\System32\” into the command prompt and push the “Enter” key. You will need to replace the “path\to\modified\” portion of the command with the file location of the new shell32.dll that you're copying in to System32. Alternatively, you can use File Explorer to copy and paste the file as you normally would.

1. Log in to the computer as Administrator.
2. Click 'Start,' then type 'run' into the search box and press 'Enter.' Click the 'Run' link and type 'cmd' into the text field, then press 'Enter.' A new Command window will come up.
3. Type the following command into the Command window:regsvr32 devmgr.dllPress 'Enter.' After executing this command, Windows will be aware of the existence and location of 'devmgr.dll', so its absence will no longer prevent Device Manager from running.

1. Open 'Start' and click 'Programs.'
2. Open your Norton Security program.
3. Click 'Settings' and click 'Miscellaneous Settings.'
4. Click the 'Off' button next to the 'Product Security: Norton Product Tamper Protection' line.
5. Click 'Apply' and 'OK.'

1. Launch your favorite Web browser, and visit the download page for the Adobe Flash Uninstaller (see Resources). This program is the only method of uninstalling Adobe Flash. The ordinary Windows uninstall process will not be effective for this program.
2. Download the Adobe Flash Uninstaller file.
3. Launch the file once it has finished downloading. This file will automatically uninstall Adobe Flash 10 from your computer. Restart your computer once the uninstall process is complete.
4. Open your Web browser again once your computer has finished rebooting and navigate to the Adobe Flash 10 install page. (see Resources.)
5. Click the 'Get the Latest Version' link on this page. This will launch the automatic installation process for your Web browser. Instead of downloading the installer file, Adobe will automatically integrate Flash 10 into your browsers. Follow the instructions that appear during this time to complete the process. Once Flash 10 has been re-installed, your Flash10a.OCX file will have been repaired.

1. Access the Adobe Flash Player website.
2. Choose the appropriate uninstaller to download. There are versions for Windows and Mac. Download one by clicking the link on the page and saving it to your desktop.
3. Close all programs on your computer.
4. Double-click on the uninstaller file on your desktop and run the program.
5. Restart your computer.

1. Open Microsoft Visual Studio and select 'File->New->Project' from the primary file menu. Then, choose 'Project Types->Visual Basic Projects' and select the 'Console Application' under the templates menu.
2. Right click the project icon and select the 'Add Reference' menu option. Then, choose the 'Com' menu tab and select 'Microsoft Comm Control 6.0' that is listed under 'Component Name'. Choose 'Select' followed by the 'OK' button.
3. Double-click the program module visible in the Visual Basic IDE. This will open the programming window.
4. Input the following programming code to initialize the serial port data structures that will be used to manipulate the serial port once opened:
Dim MSComm1 As MSComm
MSComm1 = New MSComm
Dim Buffer As String
MSComm1.CommPort = 1
MSComm1.Settings = '9600,N,8,1'
MSComm1.InputLen = 0
5. Open the serial port by including the following programming code after the last line of code entered in step 4:
MSComm1.PortOpen = True
MSComm1.InputMode() = InputModeConstants.comInputModeText
MSComm1.InBufferCount() = 0
MSComm1.Output = 'ATV1Q0' & Chr(13)
6. Manipulate the serial port information and then close the serial port by entering the following code at the bottom of the Visual Basic programming module:
Do
Buffer = Buffer & MSComm1.Input
Loop Until InStr(Buffer, 'OK' & vbCrLf)
MSComm1.PortOpen = False
Console.WriteLine('Close the serial port.')
EndModule
7. Select the 'CTRL+F5' keys simultaneously to build and run the project.

1. Click the Windows logo or 'Start' button in the lower-left corner of the screen.
2. Click the 'Computer' icon if your operating system is Vista or Windows 7. Click 'My Computer' for Windows XP.
3. Double-click the drive letter that corresponds to the hard disk, which is typically 'C.'
4. Open the 'Windows' folder and open 'System32.'
5. Scroll down the list of DLL files until you locate 'coverdextension.dll.'
6. Right-click 'coverdextension.dll' and click 'Delete.' Exit Windows Explorer.
7. Double-click 'Recycle Bin' on the desktop and click 'Empty the Recycle Bin.'

1. Insert the XP CD into the PC. Restart the PC.
2. Press any key when prompted to boot from CD.
3. Press 'Enter' at the first screen and 'F8' at the second.
4. Highlight the drive containing Windows XP and press 'R,' repairing the operating system and overwriting the faulty DLL files.

1. Navigate to the folder where your copy of 'MapleStory' is installed. By default, it is in the 'Program Files' folder on the root of your boot drive.
2. Open the 'HShield' folder located inside your 'Maplestory' folder. double-click the file named 'HSUpdate.exe.' This will manually start the Hackshield updater that can fix the program if any error is preventing it from starting.
3. Start the 'Internet Explorer' browser and click the 'Tools' button at the top of the menu bar. Click the 'Work Offline' button if there is a green check mark next to it to uncheck it. 'MapleStory' and Hackshield connect to the Internet via Internet Explorer (even if you use another browser like Firefox), and having it set to 'offline' mode will cause errors.
4. Type a description of your exact problems with Hackshield in the pop-up window that appears when the program crashes. The details must go in the 'Describe The Problem' section and your e-mail in the smaller section below it. Click the 'Run AhnReport' button to automatically save the error log files and email it to the creators of Hackshield for analysis. This is a last resort to fix Hackshield and should be done only if the previous steps did not rectify the problem.

1. Click on the 'Tools' button. This will open up a drop-down menu.
2. Click 'Manage Add-ons.' This will open up a new window that features all of the add-ons Internet Explorer has installed.
3. Select the ActiveX control that needs to be corrected.
4. Click 'Disable.' This stops the ActiveX control from working. Make sure to click 'OK' afterward, otherwise the change will not take effect.
5. Select the ActiveX control you just disabled and click on 'Enable.' Click 'OK.' This resets the ActiveX control and will remove any errors associated with it.

1. Download the Flash Player Uninstaller (see Resources).
2. Close all open Internet browsers.
3. Double-click the Flash Player Uninstaller icon from your desktop and follow the onscreen prompts for the uninstaller.
4. Restart your computer after the uninstall has completed.
5. Install the latest Adobe Flash Player version from the Adobe website (see Resources).

1. Press 'Ctrl' + 'Alt' + 'Delete.'
2. Click on 'Start Task Manager.' The Windows Task Manager opens.
3. Click on the 'Processes' tab of the Windows Task Manager.
4. Locate Rundll.exe from the list of processes. Note that you may have more than one process with the name 'Rundll.exe.' If this is the case, you will need to decide which process to stop.
5. Right-click on 'Rundll32.exe' and select 'Properties.' The Properties window opens. In the Properties window, you will see a file path listed under Location. If the file path reads 'C:\Windows\System32' then the Rundll32.exe process is a legitimate Windows Process and it should not be stopped. If the file path reads anything other than 'C:\Windows\System32' then the Rundll32.exe process belongs to a virus and it should be stopped immediately.
6. Close the 'Properties' window.
7. Right-click on the 'Rundll32.exe' process that you want to stop and select 'End Process.'

1. Click 'Start,' 'All Programs,' 'Accessories,' right-click 'Command Prompt' and select 'Run as Administrator.' Type your administrator password if prompted. The Command Prompt opens.
2. Type the following commands into the Command Prompt. Press 'Enter' after each command.regsvr32 /u uxtheme.dlldel uxtheme.dll
3. Type 'exit' and press 'Enter' to close the Command Prompt. Uxtheme.dll is now deleted.

1. Click the first link in Resources and wait for the download of the Visual C++ 2008 runtime to begin. Choose the directory where you'd like to save your file.
2. Browse to your file's directory and double-click it.
3. Click 'Next' and continue following the installation instructions until you get a 'Finish' button and click it.
4. Restart your computer.

1. Complete writing the code for your application including any standard or user-created OCX files needed. Make a note of where on your computer you saved these extra OCX files. Test your Visual Basic application by pressing 'F5' to run the program. Complete any necessary debugging for errors.
2. Create an executable version by clicking 'File' and then 'Make [project].exe.' The 'project' name is the one you assigned at the start of programming and will appear in the list automatically. Let the program compile and save the result.
3. Click on 'Add-Ins' in the top level Visual Basic menu. Select 'Add-In Manager' in the drop-down list. From the list of available add-ins, click on the 'Package and Deployment Wizard.' In the bottom right corner of this window, add a checkmark to the box next to the line reading 'Loaded/Unloaded.' Click 'OK.'
4. Click the 'Package and Deployment Wizard' now in the Add-Ins list. Save the project when prompted. Select the first option on the next screen of the wizard labeled 'Package.' The next screen may remind you that some sources files are newer than the executable file and offer a chance to recompile. You must decide on the necessity of this based on your own code and choose 'Yes' or 'No.'
5. Choose the 'Standard Setup Package' on the next screen and then click 'Next.' Choose where to assemble the package and click 'Next.' Follow the next set of prompts until a list of the files included in the package appears. Any user-created controls held in OCX probably will not appear in the list.
6. Click 'Add' to the right of the file list, locate the additional OCX files on your computer, and add them to the package. Continue clicking 'Next' as you step through the remaining options until the 'Finish' button appears. The resulting setup file includes all the OCX needed to run the application

1. Visit the Adobe Flash Player website (adobe.com/software/flash/about).
2. View your computer's current version of Adobe Flash Player. You can find this information in the box labeled 'Version Information.' The box should list something similar to 'You have version 10.1.102.64 installed.'
3. Compare your version of Adobe Flash Player to the latest version. The latest version of Adobe Flash Player is listed in the box below 'Version Information.' If your computer is not running the latest version, consider upgrading.
4. Click the 'Player Download Center' link to upgrade your computer's version of Adobe Flash Player. Click the 'Download Now' button and follow the instructions to install the program.

1. Open Visual Studio 2010. Launch the 'Solution Explorer' utility from the 'Tools' menu.
2. Select the project that handles the DLL you wish to debug within the Solution Explorer, and then select the 'Property Pages' option from the 'View' menu.
3. Select the 'Debugging' category from within the 'Configuration Properties' folder.
4. Write or paste the path to the '.EXE' that handles the DLL you wish to debug in the command box.
5. Add any additional arguments in the 'Command Arguments' box if needed, and then click the 'Debug' button to begin debugging the DLL. The debugging process will take a variable length of time, depending on how large the program is and at which point in its execution the debugger encounters an error. For most programs, it will be only a few short minutes before the debugging is complete and you are prompted with the results.

1. Launch your antivirus program and click the 'Update' button to install any virus or spyware definition updates. If you do not have an antivirus program, download and install AVG Anti-Virus free (see Resources).
2. Perform a full system scan and delete all detected files. Close your antivirus program
3. Run a registry cleaner. If you do not have a registry cleaner, download and install CCleaner free (see Resources).
4. Launch your program after it has installed and click the 'Registry' button on the left panel. Click 'Scan for issues.' CCleaner will scan for missing .dll files, leftover registry values from uninstalled applications and more.
5. Click 'Fix selected issues' when the scan is complete and click 'Yes' to back up and save the registry. Click 'Fix all selected issues' and click 'OK' to remove unnecessary registry entries and repair corrupt ones.
6. Defragment your computer system to allocate scattered files. To defragment your computer system, click the Windows 'Start' button and click 'All Programs.'
7. Scroll up and select 'Accessories.' Click 'System Tools' and click 'Disc Defragmentor.' Click on your computer hard drive and click 'Defragment.'
8. Uninstall and reinstall your program if it is not responding every time you use it. To uninstall the program, click the Windows 'Start' button and click the 'Control Panel.' Double-click 'Add or Remove Programs.' Click the program you want to uninstall and click 'Remove/Uninstall.' Click 'Yes' to confirm and uninstall the program.
9. Insert your installation disc for your program into the CD-ROM drive on your computer and reinstall it. If you have to reinstall the program by a website download, navigate to the website you used and download the program.

1. Press the 'Windows' key and the 'R' key at the same time to open a 'Run' dialog box. Type 'cmd' (no quotation marks) into the dialog box and click 'OK.'
2. Change directories to the location that you copied the Mswinsck.ocx file to, using the 'cd' command. If you copied the file into the standard Windows 7 system directory, for instance, you would input 'cd C:\Windows\System32' and press 'Enter.'
3. Type the command 'Regsvr32 Mswinsck.ocx' and press 'Enter.' Include a '/s' before the name of the OCX to run the command in silent mode and suppress messages; otherwise wait for the Windows system to confirm that it has registered the file.
4. Click on the 'Windows Orb' button to open the 'Start' menu, then click the arrow next to the 'Shut Down' button. Select 'Restart' and reboot the system to ensure that changes take effect.

1. Log in to the Windows operating system as an administrator.
2. Click the 'Start' menu and type 'cmd' into the 'Search' box and press 'Enter' if you are using Windows Vista or 7. If you are using a version of Windows XP, click 'Start' and 'Run' and type 'cmd' into the dialog box and click 'OK.' The Windows Command Prompt opens.
3. Type 'regsvr32 /u dbghelp.dll' (without the quotation marks) into the Command Prompt and press 'Enter.'
4. Click 'Yes' when asked if you are sure that you want to delete dbghelp.dll.
5. Close the Command Prompt and restart your computer.

Use the System Configuration Editor
1. Log on using an administrative account user name and password. Start the System Configuration Editor by holding down the Start button and 'R' keys simultaneously to produce the 'Run' dialog box. Type 'msconfig' in the 'Open' field and click 'OK.'
2. Click the 'Selective startup' option in the 'General' tab. Click the 'Services' tab and check the 'Hide all Microsoft services' option. Click 'Disable All' and 'Apply' to disable third-party applications that normally start with Windows automatically. To disable applications called through the Windows registry, click the 'Startup' tab followed by 'Disable All.' Then click 'Apply,' 'OK' and 'Restart.'
3. Log on using an administrative account user name and password. Open a command prompt by clicking the Start button. Select 'All Programs' followed by 'Accessories.' Click 'Command Prompt' if you use Windows XP; Windows Vista and 7 users must right-click 'Command Prompt' and select 'Run as administrator.' You should see a window with 'cmd.exe' in the title bar and a blinking cursor with something like 'c:\users\johndoe>' or 'c:\documents and settings\janedoe> to its left. This prompt identifies the drive and folder that your commands will affect.
4. Compare the location in the prompt with the location of the DLL you're replacing. Look at the drive letter (the 'c:' in our example). If it's incorrect, type the correct drive letter and a colon where you see the blinking cursor, then press the Enter key. So if your prompt says 'd:' but your DLL is somewhere in drive 'c:,' type 'c:' and press Enter. Your new prompt should begin with 'c:.'
5. Change the target folder with the 'cd' command. If your target DLL is in the \windows\system32 folder, use the command 'cd \windows\system32' followed by Enter.
6.
Doing a backup now can save a lot of time later.
Back up the target DLL. To back up the 'browser.dll' file in the \windows\system32 folder, type 'copy browser.dll browser.doe' and press Enter. The extension of the file name can be a combination of letters and numbers that Windows doesn't associate with an application or data file. 'bak' or 'old' are frequently used. Avoid extensions like 'exe,' 'com,' 'doc,' 'xls,' 'ppt,' and 'pdf.' These are either associated with applications or with common data file types.
7. Use the 'regsvr32' command to 'de-register' the target DLL. This clears the way for its replacement. To de-register browser.dll from the c:\windows\system32> command prompt, type 'regsvr32 /u browser.dll' and press Enter. A message box reports the results; click 'OK' to clear it.
8. Replace the DLL using the 'copy' command. If your replacement browser.dll file is in the \users\johndoe\downloads folder on your C: drive and your command prompt still reads 'c:\windows\system32>' type 'copy \users\johndoe\downloads\browser.dll' and press Enter. Type 'Y' to confirm the file overwrite if asked.
9. If the copy worked, use the 'regsvr32' command to re-activate the DLL. In this example, type 'regsvr32 browser.dll' and press Enter. Regardless of copy results, restore the normal boot sequence by re-opening the System Configuration Editor. Select 'Normal startup' in the 'General' tab and click 'OK' followed by 'Restart.' If you boot normally, the excluded services and startup options are restored. If the copy failed, follow the boot instructions in 'Use Safe Mode.'
Use Safe Mode
10. Boot your system into Safe Mode. To do so, press the 'F8' key immediately after the memory test completes, or when you see options such as 'Press F2 to enter Setup.' If Windows starts, you were not quick enough; restart the computer and try again. You should get a menu with 'Safe Mode' at or near the top. Select 'Safe Mode' and press Enter. At the 'OS Choices' menu, select the operating system that uses the target DLL and press 'Enter.' When the logon screen appears, use an administrative account user name and password. After the Desktop appears, click 'Yes' to confirm Safe Mode operations. Note that the screen resolution will probably be different; customized video drivers do not load.
11. Open a command prompt by clicking the 'Start' button. Select 'All Programs' followed by 'Accessories.' Click 'Command Prompt' if you use Windows XP; Windows Vista and 7 users must right-click 'Command Prompt' and select 'Run as administrator.' You should see a window with 'cmd.exe' in the title bar and a blinking cursor with something like 'c:\users\johndoe>' or 'c:\documents and settings\janedoe> to its left. The prompt identifies the drive and folder that your commands will affect.
12. Compare the location in the prompt with the location of the DLL you're replacing. Look at the drive letter (the 'c:' in our example). If it's incorrect, type the correct drive letter and a colon where you see the blinking cursor, then press the Enter key. So if your prompt says 'd:' but your DLL is somewhere in drive 'c:,' type 'c:' and press Enter. Your new prompt should begin with 'c:.'
13. Change the target folder with the 'cd' command. If your target DLL is in the \windows\system32 folder, use the command 'cd \windows\system32' followed by Enter.
14.
Back up your old DLL now if you haven't done so already.
Back up the target DLL, if you did not do so when using the System Configuration Editor. To back up the 'browser.dll' file in the \windows\system32 folder, type 'copy browser.dll browser.doe' and press Enter. The extension (last three letters) of the file name can be a combination of letters and numbers that Windows doesn't associate with an application or data file. 'bak' or 'old' are frequently used. Avoid extensions like 'exe,' 'com,' 'doc,' 'xls,' 'ppt,' and 'pdf.' These are either associated with applications or with common data file types.
15. Use the 'regsvr32' command to 'de-register' the target DLL. This clears the way for its replacement. To de-register browser.dll from the c:\windows\system32> command prompt, type 'regsvr32 /u browser.dll' and press Enter. A message box reports the results; click 'OK' to clear it.
16. Replace the DLL using the 'copy' command. If your replacement browser.dll file is in the \users\johndoe\downloads folder on your C: drive and your command prompt still reads 'c:\windows\system32>' type 'copy \users\johndoe\downloads\browser.dll' and press Enter. Type 'Y' to confirm the file overwrite if asked.
17. If the copy worked, use the 'regsvr32' command to re-activate the new DLL. In this example, type 'regsvr32 browser.dll' and press Enter. Regardless of copy results, restarting the computer normally will end Safe Mode. If the copy failed, follow the instructions in 'Use A Bootable CD.'
Use a Bootable CD
18. Obtain a product such as the Ultimate Boot CD for Windows that incorporates a completely configured operating system and utilities in one bootable CD or DVD. If you want a product that burns directly to disc without preparation, download a Linux distribution such as Ubuntu that you can download then write directly to disc with a program such as ImgBurn.
19. Use the CD to start your computer. If asked for account information, supply an administrative account user name and password. Because the operating system in use is on the CD and not your computer, the Windows files on your hard drive are inactive.
20. Open a file management program from the CD. It may or may not be Windows Explorer, but should be similar in appearance and function. The OS in use is typically shown as residing on drive 'X:.' Your operating system drive should retain its usual letter. You can use this application to back up the target DLL, then replace it as if it were a standard data file. When done, shut down, remove the CD and reboot. Your change is complete.

1. Unplug the connection cable from the Apple iPod and the computer, and close Apple iTunes.
2. Highlight and copy the following command lines by pressing the 'Ctrl' and 'C' keys on your computer keyboard:regsvr32 /s softpub.dllregsvr32 /s wintrust.dllregsvr32 /s dssenh.dllregsvr32 /s rsaenh.dllregsvr32 /s gpkcsp.dllregsvr32 /s sccbase.dllregsvr32 /s slbcsp.dllregsvr32 /s mssip32.dllregsvr32 /s cryptdlg.dllregsvr32 /s initpki.dll
3. Click 'Start' on the desktop taskbar. Choose 'All Programs' followed by 'Accessories.' Click 'Notepad' to launch this program.
4. Click 'Edit' in the main menu, then select 'Paste' to paste the command lines you copied earlier.
5. Choose 'File' in the main menu, then select 'Save as' from the drop-down menu. Type 'appleipod.bat' into the 'File Name' input box. Set your computer desktop as the file save location. Click the 'Save' button.
6. Go to your computer desktop. Double-click the 'appleipod' file with 'gears' icon. This launches a command window on the computer desktop. After about one minute, the window will close automatically.
7. Launch Apple iTunes and connect the iPod to your computer with the supplied connection cable. Apple iTunes will prompt you to restore the device. Click the 'Restore' button to launch the process. If prompted, select 'Restore and Update' or 'Use Newest Version' in the restore options dialog window.

1. Click the 'Start' button then select either 'Computer' or 'My Computer,' depending on the operating system running on the computer (if using Windows Vista or 7 you are able to click the 'Search' option on the 'Start' menu, then type in 'acropdf.dll' to be taken directly to the file location).
2. Double-click the 'C:' drive icon, then choose 'Windows.'
3. Select 'System32' and a window appears with hundreds of different files on the computer.
4. Scroll through the list until you find 'acropdf.dll.'
5. Right-click the file, then choose 'Delete.' A prompt appears, asking if you are sure you want to delete the program from the computer. Click 'Yes' and the file is deleted from the computer system.

1. Launch your default Web browser and navigate to the download location for binkw32.dll. A link to this location can be found in the Resources section below.
2. Click the download link and click the 'Save File' button when prompted. Wait for the file to fully download.
3. Double-click the downloaded .zip file to open it in Winzip or your default unzipping utility. Click the 'Extract' button and select the desktop as the location to which the file should be extracted.
4. Right-click the 'Start' button in Windows and select 'Explore' to open Windows Explorer. In the left panel of Explorer, navigate to the system folder. The exact location of this folder varies depending on your Windows version. If you're using a 32-bit version of Windows XP or Vista, it's 'C:\Windows\System32.' If you're using 64-bit Windows XP or Vista, it's 'C:\WindowsSysWOW64.' In Windows 2000 and NT, it's 'C:\WINNT\System32.' In Windows 95 and 98, it's 'C:\Windows\System.'
5. Left-click on the system folder in the left panel to reveal all of its contents in the right panel, then click and drag the binkw32.dll file from the desktop into the right panel of Explorer. If Windows alerts you that the folder already contains a file by this name, replace the existing file with the new one.
6. Reboot your computer.

1. Click 'Start' and select 'Run.'
2. Type 'cmd' in the 'Run' box. Click 'OK' or press 'Enter' on your keyboard to open the Command Prompt.
3. Type the following line in the Windows Command Prompt box:net stop wuauservPress 'Enter.' Typing this command and pressing 'Enter' stops the Automatic Updates service so that the file can be reregistered.
4. Type the following line in the Windows Command Prompt:regsvr32 %windir%\system32\wups2.dllPress 'Enter.' Pressing 'Enter' after typing this command reregisters the 'Wups2.dll' file. Click 'OK' if a verification message box appears.
5. Type the following line in the Command Prompt box:net start wuauservPress 'Enter' to restart the Windows Automatic Updates service.
6. Type the word 'exit' in the Command Prompt box. Press 'Enter' to close the Command Prompt window.

1. Identify the Internet Explorer add-on that is generating the Exception error. Write down the name of the add-on that is indicated in the error message. Ignore this step if you do not see the name of the add-on.
2. Launch Internet Explorer. Click the 'Tools' button and select 'Manage Add-ons.' Click 'All add-ons' under 'Show.' Click the add-on that you identified in the last step and click 'Disable.' If you did not identify any add-on, click each one of the installed add-ons (one by one) and click 'Disable.' Click 'Close.'
3. Close Internet Explorer and relaunch it from the Start menu or desktop shortcut. Follow the remaining steps if you still experience the Exception error message.
4. Click the 'Tools' button and select 'Internet options.' Click the 'Advanced tab.' Click the 'Reset' button. Check 'Delete personal settings.' Click 'Reset.' Close the dialog box and click 'OK.' Relaunch Internet Explorer to make sure the changes take effect.

1. Open Internet Explorer and click 'Tools.'
2. Click the 'Manage Add-Ons' menu option.
3. Click 'Enable or Disable Add-Ons.'
4. Scroll down to 'Microsoft Terminal Services Client Control,' right-click it and click 'Enable.'

1. Shut down all your applications on your computer and open a Web browser. Go to the Aeria Games technical help page.
2. Click the the 'Update your OS with all current patches, here' link in the second section of the page. Follow the prompts to update all of your system's patches. The steps differ depending on the operating system of your computer.
3. Restart your computer. Click the 'Update your DirectX to the latest version, here' link in the second section of the page. Follow the prompts to update your system's DirectX version. The steps differ depending on the operating system in your computer.
4. Update your system's drivers. Click the Windows 'Start' menu and type 'Update' in the Search field. Click the 'Windows update' link that appears. Select 'Check for updates.' Click 'Install Updates' and follow any prompts that may appear. Restart your computer.
5. Click the 'Start' menu and select the 'Control Panel.' Choose 'Programs' and select 'Programs and Features.' Select 'Last Chaos' and click the 'Uninstall' button. Click 'Yes' to confirm. Wait for the software to uninstall and restart your computer.
6. Launch a Web browser and go to the Last Chaos game page. Click the 'Download' button. Click the 'Save file' button in the dialog box that appears. Launch the file that downloads onto your system. Follow the prompts to install the software and restart you computer.

1. Insert the disk that contains the missing .dll file. This disk will be the installation disk for the program that isn't responding because of the missing .dll file.
2. Click on 'Computer' or 'My Computer.'
3. Right click on the drive that contains the disk and click on 'Explore' to open it.
4. Locate the .dll file that's missing on the computer. When you find it, shrink the window.
5. Click on 'Computer' or 'My Computer' again and then click on the hard drive, which is usually the '(C:)' drive.
6. Click on 'Windows.'
7. Click on the 'Drivers' folder to open it.
8. Restore the window the .dll file. Drag the replacement .dll file over to the 'Drivers' folder to replace the missing .dll file.