1. Turn on your computer if you haven't done so already and put your Windows installation CD/DVD into your computer's disc drive once your computer is loaded.
2. Click 'Start' and select the search bar at the bottom of the menu.
3. Type the following command in the 'Run' dialog:expand d:\i386\rundll32.ex_ %windir%\system32\rundll32.exe.This automatically expands the content of the 'Rundll32' process within your Windows installation disc and copies it to your system folder, giving you a fresh copy.
4. Restart your computer.
1. Open Internet Explorer.
2. Click 'Tools.'
3. Select 'Manage Add-Ons.'
4. Choose 'Downloaded Controls.'
5. Scroll through the list of ActiveX controls until you find the ones you wish to remove. Click 'More information' and click 'Remove.'
1. Click 'Start,' type 'cmd' into the search field and press 'Enter' to open the Command Prompt.
2. Type the following commands into the Command Prompt. Press 'Enter' after each command.regsvr32 /u googlenav.dlldel googlenav.dll
3. Type 'exit' and press 'Enter' to close the Command Prompt.
1. Navigate in your web browser to the the 'Remote Desktop Connection Software Download' page (see Resources).
2. Click the 'msrdpcli.exe' link on the right of the page.
3. Select 'Save' and save the file to your Desktop.
4. Double-click the file and select 'Run' to reinstall the software, repairing your Remote Connection service.
1. Boot your computer in Safe Mode: Upon restart, click F8 to enter the boot-method menu. Select 'Boot in Safe Mode with Networking. ' When Windows boots, click 'OK' when prompted that you are booting in Safe Mode.
2. Close all programs except for your browser. Visit the link in Resources labeled 'WinSock Fix Download' to download the freeware WinSock fix. Wait a short time for your download to be completed.
3. Click 'Save File' when you are asked what to do with the file. The file will be saved to your default download location--usually the desktop or 'Downloads' folder within your 'My Documents' folder (click 'Start' at the lower left of your screen).
4. Reboot your computer in normal mode (simply allow it to boot regularly).
5. Locate the downloaded WinSock XP Fix file and double-click it to install and run it.
6. Click 'Run' at the security warning window.
7. Click 'Fix' when WinSock XP Fix opens. Click 'Yes' when asked to apply the fix.
8. Click 'OK' when you are prompted that the fix is complete and you need to reboot. Allow your computer to reboot.
1. Insert the original installation CD for the program that has stopped working. Locate the missing .DLL file and copy it to the Windows desktop. If you are unable to find the file, type its name into an Internet search engine. The results will include several websites that host .DLL files for downloading. Download the file and save it to your desktop.
2. Double-click on the 'My Computer' icon, then double click 'C:,' 'Windows' and 'System32.' Depending on your security settings, you may need to click through warnings in order to view the contents of these folders.
3. Drag the .DLL file from the desktop to the System32 folder.
4. Hit the 'Windows' and 'R' keys on the keyboard simultaneously to bring up the 'Run' dialog box.
5. Type 'cmd' in the 'Run' box and hit 'Enter.' This will bring up the Windows command prompt.
6. Type 'regsvr32 (filename).dll', using the name of the file that you are installing, into the command prompt. Hit 'Enter.' You should receive a message indicating that the .DLL file has been successfully registered.
1. Download and save the usp10.dll to the C:\Windows\System32 folder once the window appears asking where you want to install the file (See Resources). Choose to replace the existing file if the window appears asking if you want to replace it.
2. Press 'R' and the 'Windows' key at the same time to open the Run tool.
3. Type 'regsvr32 usp10.dll' in the open field and click 'OK.' This will register the file. Restart your computer for the changes to take effect.
1. Open the Start menu and click on the 'Internet Explorer' icon.
2. Go to the MSN Games homepage (see Resources below) in the browser window.
3. Click on the name of the online game that you want to play. A yellow bar will appear at the top of your browser window, instructing you to install the Active X Control.
4. Click on the yellow bar at the top of the window and choose 'Install Active X Control.' A pop-up security warning will now open.
5. Click 'Install' in the security warning window. The installation process will now begin and should take less than five minutes. When the Active X Control installation has completed, you will be able to play MSN Games on your browser.
Install Service Pack 3
1. Go to the Microsoft Download Center at Microsoft.com and download the stand-alone update package for Service Pack 3 to your system. Click the 'Download' button on the page to continue.
2. Click the 'Start Download' link on the page if the download does not start within 30 seconds.
3. Click the 'Save File' button and then select a location for the saved file. Click the 'Save' button to begin the download.
4. Double-click on the downloaded file to install or reinstall Service Pack 3 on your system. Restart your computer, if prompted, and then try to run Internet Explorer 6 again.
File System Checker
5. Click the 'Start' button and then go to the 'All Programs' option. Go to the 'Accessories' program group and select the 'Command Prompt' option.
6. Type 'cd..' and press the 'Enter' key. Repeat this step to go to the root of the C drive.
7. Type 'sfc /scannow' and then press the 'Enter' key. Wait while the File System Checker scans your system.
8. Close the command prompt window when the File System Checker completes the scan and then restart the computer.
1. Click 'Start,' click 'Computer' and then right-click on the NTFS hard drive that you want to repair.
2. Click 'Properties,' click 'Tools' and then click 'Check Now.'
3. Check the 'Automatically fix file system errors' and 'Scan for and attempt recovery of bad sectors' options and then click 'Start.'